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When we take a look at the customer support department, Guts may be lacking a bit compared to the competition. You can always contact the support department via email and live chat, but from what I was able to gather there is no dedicated phone line to speak of and with so many of the modern casinos allowing things like Skype and Viber support, I would love to see Guts improve in this aspect.
Still, the casino is quite responsive to any questions and you should not really have major issues handling any problems at Guts.
Guts Casino pride themselves for being one of the fastest out there when it comes to banking. When it comes to payment options, you can use Visa and Mastercard cards, as well as a number of popular e-wallets like Skrill and Neteller and direct bank transfers.
The Guts experience is really something I would recommend to everyone. Not taking advantage of their deposit bonus at some point would be silly for anyone who likes to play online pokies for real money as New Zealand players are awarded very generously.
Therefore, players are guaranteed a fair gaming environment that is governed as per the strict online gaming rules and regulations.
It may be useful to know that the UKGC does not handle player complaints directly. The Malta Gaming Authority is also a respectable online gambling regulator that is ranked at the top of its class in regards to managing complaints.
Guts casino aims to provide peace of mind, and they guarantee fairness for all players. The casino has been tested and proven to be fair by independent auditing bodies.
To confirm this, the casino showcases its RNG certified seal at the bottom of its website home page. The use of a random number generator ensures that the outcomes of all casino games are governed by a random principle that does not favor any player or a particular location.
The random number generator also ensures that every single game is unique and not dependent on any previous games. Any casino that is serious about both recruiting and keeping quality players will become RNG certified as it is the only way to prove fairness.
Guts casino made its first large jackpot payout after a lady named Monica from Sweden hit the Arabia Nights slot progressive jackpot on 24th April Monica was spinning the reels at around 3 am when she achieved 5 identical and highly paying wild cats.
Surprisingly, the young Swedish man was a new player at Guts casino and had just joined and made his first real cash deposit. The two lucky gamblers were congratulated by the entire Guts casino team for their incredible wins, and the jackpot payments were made within the stated casino payout duration.
Apart from being entertainment-oriented, online casinos are also business-oriented. As such, they understand the need to have a reputable brand that caters to all players, adhering to set online gaming rules and regulations, and above all, making their online presence known globally.
The best way to achieve this is by having dedicated brand ambassadors who not only resonate with the casino but also enjoy a number of the games on offer.
Guts Casino has had some brand ambassadors whose job is to market the online casino as well as to encourage new player sign-ups and client loyalty.
However, currently, Guts online casino does not have any brand ambassadors. Silje Nilsen is a former brand ambassador for Guts.
I think this is another great step by Guts, already a very popular and respected online NetEnt casino. Or if you are new, try out Guts for yourself.
They offer a great sign up bonus package including free spins on Starburst. Withdrawals are always processed within 2 hours. You can read more about Guts in the full Guts Casino review.
Guts will also be running a special promotion including the upcoming Microgaming slot Football Star.
However, each of these have different transaction times, meaning some of the options might require a longer waiting period before the funds will arrive.
E-wallet transactions can be completed anywhere from 2 to 24 hours, credit card payments 1 to 3 days, and the same for bank transfers. Guts casino does not provide check withdrawals and will require a maximum of 6 hours to approve or decline any transaction.
Wagering requirements are easy to calculate. Simply take the total bonus about and multiply it by the requirements. To achieve these requirements, players need to play games and wager real money.
Each of the bets placed will decrease the wagering requirements, depending on the game types played and how much you play.
Guts Casino ensures their support is as efficient and effective as possible by offering additional options to choose from before being connected to a casino representative via live chat.
This only includes a few clicks that ensure you get the best support from the professional in the casino.The layout is slightly different on mobile devices — the casino sections are laid out at the top and the bottom of the page, for easier manoeuvring. Payment Types. They offer a fair and fun gambling experience and ensure transparency with their marketing initiatives. Subsequent to making the preliminary deposit on either of the promotions, a Online Handy Games only needs to proceed Novoline Games the reward section on the site and choose the appropriate reward card.